5 - 6 September, 2018
Amara Sanctuary Resort Sentosa, Singapore
Vijayakumar Subramaniam, Vice President Process Innovation & Customer Experience at Affin Bank

Vijayakumar Subramaniam


Vice President Process Innovation & Customer Experience
Affin Bank

Check out the incredible speaker line-up to see who will be joining Vijayakumar.

Download The Latest Agenda

Conference Day Two – 6 September 2018, Thursday

Thursday, September 6th, 2018


11:00 AM Designing a Fully Automated and Unmanned Digital Branch

  • Going 100% automated: What are the implications to cost, operations and customer experience?
  • Developing the blueprint: Key considerations in technology, infrastructure and designs
  • Operating an unmanned store: Collecting valuable data for continuous improvement and customer insights