5 - 6 September, 2018
Amara Sanctuary Resort Sentosa, Singapore
Monica Kominami, Head of Retail Design & Store Planning Asia Pacific at LS Travel Retail

Monica Kominami


Head of Retail Design & Store Planning Asia Pacific
LS Travel Retail

Check out the incredible speaker line-up to see who will be joining Monica.

Download The Latest Agenda

Conference Day Two – 6 September 2018, Thursday

Thursday, September 6th, 2018


12:00 PM Using Assistant Robots to Achieve Customer Service Efficiencies

  • Integrating online and offline shopping with new age technology for customers’ conveniences
  • Assessing the ROI of next generation robot-driven collection service for the travel retail industry
  • Maximising the benefits of cutting-edge service technologies for improved store efficiencies and customer experience