05 - 06 September, 2018
Amara Sanctuary Resort Sentosa, Singapore

Monica Kominami


Head of Retail Design & Store Planning Asia Pacific
LS Travel Retail


12:00 PM Using Assistant Robots to Achieve Customer Service Efficiencies

  • Integrating online and offline shopping with new age technology for customers’ conveniences
  • Assessing the ROI of next generation robot-driven collection service for the travel retail industry
  • Maximising the benefits of cutting-edge service technologies for improved store efficiencies and customer experience


Check out the incredible speaker line-up to see who will be joining Monica.

Download The Latest Agenda