05 - 06 September, 2018
Amara Sanctuary Resort Sentosa, Singapore

Vijayakumar Subramaniam


Vice President Process Innovation & Customer Experience
Affin Bank


11:00 AM Designing a Fully Automated and Unmanned Digital Branch

  • Going 100% automated: What are the implications to cost, operations and customer experience?
  • Developing the blueprint: Key considerations in technology, infrastructure and designs
  • Operating an unmanned store: Collecting valuable data for continuous improvement and customer insights


Check out the incredible speaker line-up to see who will be joining Vijayakumar.

Download The Latest Agenda